Behind the Scenes at Christmas!

While many families are settling in for a day of presents and festive food, Christmas morning at Hoo Zoo and Dinosaur World in Telford begins much like any other day. A dedicated team of zookeepers arrive early to make sure every animal is fed, checked, and enjoying a little extra Christmas cheer. From first light, keepers are on the move across the zoo, mucking out enclosures, preparing breakfasts, and handing out seasonal treats to their animal residents. 

Christmas Day at the zoo is carefully planned to keep routines as normal as possible for the animals, while adding a few light hearted extras along the way. The zoo’s meerkats are among the first to be visited, with their keepers preparing a festive feast and watching closely as the curious group digs and forages through enrichment that keeps them busy for hours. Over in the parrot aviaries, the flock receives special Christmas snacks and enrichment, with keepers taking extra time to check each bird is comfortable, occupied, and behaving normally. The binturong, known for their love of strong scents and cosy hideaways, also enjoy a treat filled Christmas morning, with keepers ensuring their enclosure is warm, clean, and stocked with enrichment to encourage natural exploration. 

Once the morning rounds are complete, a second team of keepers arrive in the afternoon to take over the next shift. They carry out further feeding where needed, complete welfare checks, and keep a close eye on the animals throughout the day, before tidying up and closing the zoo for the night. Even on Christmas Day, the work continues quietly in the background, making sure every resident is settled and safe. 

Some of the zoo’s more festive moments are saved for later in the day, with the sheep and llamas receiving a special visit from Father Christmas. Keepers say the animals are always intrigued by the red suit and white beard, and the gentle meet and greet has become a favourite photo opportunity for the staff. With the animals cared for and tucked in for the evening, the keepers finally head home to their own celebrations, knowing they will be back again the very next day to do it all over on Boxing Day. 

Hoo Zoo and Dinosaur World Director, Will Dorrell, said; "People often imagine Christmas Day for zookeepers is all about the animals, and it really is, but there’s a big human cost to it too. Our team leave their families early, sometimes before the presents are opened, or they miss part of Christmas dinner, because the animals come first. They do it with real pride and a lot of love, and the animals get a lovely day because of that dedication. It’s a busy, happy shift, and then we’re straight back in again on Boxing Day to make sure everyone’s looked after just the same."